FAQ

1. What types of cleaning services do you offer?
We specialize in commercial, deep cleaning, and customized cleaning services for businesses, offices, retail spaces, and other professional facilities. Whether you need a one-time clean or scheduled maintenance, we’re here to help.

2. Are you licensed and insured?
Yes! Indy Pro Cleaning Solutions is fully licensed and insured to protect your business and our team. Safety and professionalism are our top priorities.

3. Do I need to be on-site during the cleaning?
Not at all. Many of our commercial clients provide access to their facility during off-hours or before/after business operations. We’re flexible and can work around your schedule.

4. What areas do you serve?
We proudly serve Indianapolis and surrounding areas. If you’re unsure whether we service your business location, just reach out—we’re happy to check.

5. How do I get a quote?
Reach out via our contact form, phone, or email. We’ll gather a few details about your space and cleaning needs to provide a free, no-obligation estimate.

6. What cleaning products do you use?
We use high-quality, commercial-grade products that are safe, effective, and tough on germs. If your business requires eco-friendly or specialized products, we’re happy to accommodate.

7. How much do your services cost?
Our pricing is based on the size of the space, cleaning frequency, and specific services required. We offer competitive rates and customized packages to suit your business budget.

8. How often should I schedule cleaning?
We offer flexible scheduling options—daily, weekly, bi-weekly, or monthly—based on your business operations and foot traffic.

9. What if I’m not satisfied with the service?
Client satisfaction is our guarantee. If something’s not right, let us know within 24 hours and we’ll return to fix it at no additional charge.

10. Do you bring your own cleaning supplies and equipment?
Yes, we bring all necessary commercial-grade supplies and equipment to each job site. We’re fully prepared to handle cleaning of all sizes and conditions.

11. Can we schedule after-hours cleaning?
Absolutely. We understand that businesses need minimal disruption, so we offer after-hours and weekend cleaning options to fit your operational schedule.

12. What’s your cancellation or rescheduling policy?
We ask for at least 24 hours’ notice to cancel or reschedule. For recurring services, we’ll always work with you to adjust times as needed.

13. How long does a typical commercial cleaning take?
That depends on the size of the facility and the scope of services. After assessing your space, we’ll provide an estimated time for each cleaning session.

14. Do you offer one-time or special event cleanings?
Yes, we offer one-time commercial cleanings and post-event cleaning services for conferences, meetings, or any special business function.

15. How do I schedule a service?
You can book by phone, email, or through our website. We’ll walk you through the process and help set up a cleaning plan that fits your business needs.